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Telekom: Disruptions and problems with the Internet service provider

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Jul 25, 2022 @ 5:49pm

Telekom customers have to reckon with problems and disruptions. As hundreds of customers tell us via our outage indicator, the main problem is with the network.

Currently, you should expect complications if you are a Telekom customer. Over 1,000 reports have been received through our malfunction reporter indicating issues with the provider’s services.

According to most of these reports, the internet connection is affected. Customers are also currently experiencing problems using the telephone connection and the mobile network. There is still no information on the official Telekom Twitter channel as to the cause of the disruption.

Hopefully, you can fix the problem yourself using some of the internet problem solutions we have shared. If in doubt, however, you should wait until the disturbance has subsided.

Map of current Telekom outages

This disruption map was last updated on July 25, 2022 at 6:04 p.m. You can find a newer version in our troubleshooter for Telekom. We will also try to help you – as much as possible – with troubleshooting.

Cities and regions affected

  • Berlin
  • Frankfurt am Main
  • meal
  • Munich

Most Common Disorders

  • Problem with Magenta SmartHome (8.26%)
  • Connection (1.43%)
  • mobile network (19.08%)
  • Internet connection (51.77%)
  • Telephone connection (17.81%)
  • Website (1.65%)

Report a defect

Fault indicator from netzwelt.de

We continuously measure the availability of Telekom servers and services and report any problems or disruptions to you. Here you will find the current error status of Telekom, support addresses and manufacturer reports on this problem. There you can also see if the disruption is a local or national issue.

You can always see current faults and issues in our fault indicator. Here we list the most important internet providers, network providers, online games and streaming services for you. You can also test if there is a problem with your own line with our speed test.

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