TURIN, Italy, March 16, 2022–(BUSINESS WIRE)–Reply has implemented the vjumi IoT solution for Germany’s leading auto parts wholesale market, SELECT AG, which digitizes the vehicle aftermarket business and vehicle networks. The solution enables digital communication between the workshop, the customer and the vehicle and provides independent workshops with their customers’ vehicle data in real time to prevent breakdowns and coordinate service appointments.
At the heart of the solution developed by Reply is the connectivity of the vehicles to send the data collected in the vehicle to the cloud through mobile communications. The Azure-based cloud platform analyzes and processes vehicle data in real time and is fully integrated into the garage customer’s systems. Communication with customers is based on a mobile app, which ensures smooth data exchange between the customer and the workshop.
Both end customers and workshops can comfortably use vjumi. Garages network with their customers’ vehicles and receive vehicle health information through real-time diagnostics to prevent breakdowns before they occur. In this way, workshops can optimize their service and offer more security to customers.
Workshop customers can use the app developed by Reply to view their vehicle data for themselves. The vjumi app reminds you of the next service through a push notification and schedules workshop appointments directly. Drivers or fleet operators benefit from smooth and safe service for all aspects of the vehicle and can avoid unplanned repairs.
“Regardless of whether it is a reminder of the next TÜV appointment, an upcoming oil and brake service, or the opportunity to contact the workshop directly via a breakdown call: vjumi offers this service taking into account the regulations of secure data protection. cloud environment,” says Daniel Trost, CDO of Select AG.
Dr Thomas Hartmann, CEO of Reply, adds: “Digitalization will continue to increase significantly in the automotive sector in the coming years, as our study on trends in the mobility sector shows. Our goal is to develop new concepts and technologies with IoT and AI, but also cloud platforms and comprehensive digital experience solutions. vjumi is one of the first fully integrated solutions in the industry, offering customers a full workshop service, virtually on demand.”
Answer [MTA, STAR: REY, ISIN: IT0005282865] specializes in the development and implementation of solutions based on new communication channels and digital media. Formed by a network of highly specialized companies, Reply supports the main European industrial groups in the fields of telecommunications and media, industry and services, banking and insurance and public administration in the definition and development of business models driven by the new paradigms of AI, Big Data, Cloud Computing, digital media and the Internet of things are possible. Reply’s services include: Consulting, Systems Integration and Digital Services. www.answer.com
SELECT AG is a purchasing cooperation for the wholesale trade of automobile parts. The core business is fulfillment, purchasing and sales support services for the auto parts wholesaler and the affiliated independent garage. Founded in 2000, SELECT AG is now one of the three leading players in the German Independent Aftermarket (IAM). A total of 15 parts wholesalers are shareholders with 142 locations owned by SELECT AG. Around 3,700 employees throughout Germany work for the shareholders of the purchasing association and serve more than 31,000 customers. Annual turnover amounts to 800 million euros. www.select.ag
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