German optical fiber apparently down: users report internet problems

In the early evening, customers of the provider “Deutsche Faser” reported that they were having problems with the Internet.

According to the provider, there is currently a disturbance in the Bas-Rhin/Grand Neuss – Grevenbroich area. The provider does not reveal when this will be fixed.

It might just be a short-lived outage. But also check on site if the router is working and if everything is connected correctly. You can also use our DSL checklist to check at home.

Throughout the day, many Vodafone customers also reported problems with the internet.

Map of current German fiber optic disruptions

This disruption map was last updated on July 19, 2022 at 5:33 p.m. You can find a more current version in our fault indicator for German fiber optics. We will also try to help you – as much as possible – with troubleshooting.

Cities and regions affected

• Dusseldorf
• Leverkusen
• meal
• Hanover

Most Common Disorders

• Internet (67.82%)
• Connection (4.01%)
• Mobile network (4.70%)
• Telephone (18.78%)
• Website (4.70%)

Report a defect

Fault indicator from netzwelt.de

We continuously measure the availability of DeutscheOSS servers and services and report any problems or interruptions to you. Here you will find the current DeutscheGlass fiber error status, support addresses and manufacturer reports on this issue. There you can also see if the disruption is a local or national issue.

You can always see current faults and issues in our fault indicator. Here we list the most important internet providers, network providers, online games and streaming services for you. You can also test if there is a problem with your own line with our speed test.